FX-DEALER follows a zero tolerance fraud policy and is taking all possible measures to prevent it. Any fraudulent activity will be documented and all accounts related to it will be immediately closed. All funds in these accounts will be lost.
Activities that will ensure the completeness of the information about your account and deals, by using various safety measures and fraud control. In order to ensure security for your deals we require certain information from you, including the preferred deposit method.
The following documents are required, when depositing funds:
– copy of your valid passport containing a page with a signature
– copies of your credit cards used for depositing (the front side of the card with the first 6 and last 4 digits open, and the back side with hidden CVV code).
– document, confirming your current residential address.
If you have any questions, please, contact client support: [email protected]
When do I need to provide the documents?
We will appreciate if you provide the documents as quickly as possible in order to eliminate delays during execution of deals. We require all necessary papers before proceeding with making trades.
Due to certain circumstances, we may request documents before allowing any activity, such as deposits or trade, on your account.
How can I send you these documents?
Please, scan your documents or make high-quality photos by means of digital camera and upload files to your personal account.
How will I know that my documents are safe?
FX-DEALER considers the security of clients’ documentation its high priority, respects all received documents and observes their confidentiality. We protect the obtained files by using the highest level of encryption at each step of the review process.
Thank you for your cooperation.